Telecommunications Users and Consumers Advisory Committee (UCAC)

UCAC Papers

Paper No.	Topic
3/2012	Licensing Arrangements for the 1.9 – 2.2 GHz Spectrum upon Expiry of the Existing Licences for 3G Mobile Services
2/2012	就 提 供 流 動 及 固 網 寬 頻 服 務 實 施 公 平 使 用 政 策 的 指 引 (English version will be provided later)
1/2012	成 立 通 訊 事 務 管 理 局 及 通 訊 事 務 管 理 局 辦 公 室 (English version will be provided later)
10/2011	The Industry Code of Practice for Telecommunications Service Contracts – Consumer Education Program
9/2011	Industry Code of Practice for Telecommunications Service Contracts – Progress Report on Implementation
8/2011	Illicit Sales on iDTV and Set-top Box (Chinese version only)
7/2011	Digital Terrestrial Television (DTT) Briefing
6/2011	Study on International Tariff Benchmarking
5/2011	Ways to Address High Mobile Roaming Charges
4/2011	Self-regulatory Scheme for Person-to-person (P2P) Marketing Calls
3/2011	Mobile Service - Mobile Bill Shock (Chinese version only)
2/2011	Registration Scheme for Buildings with Optical Fibre Access Networks
1/2011	Code of Practice for Telecommunications Service Contracts
5/2010	Customer Complaint Settlement Scheme (CCSS)
4/2010	"New Era of Mobile InternetBe Smart for Smooth Net Surfing" Publicity Campaign
3/2010	Mobile Bill Shock
2/2010	Draft Code of Practice for Communications Service Contract (CoP)
1/2010	Person-to-PersonTelemarketing Calls
4/2009	Pilot Run of Customer Complaint Settlement Scheme(CCSS)
3/2009	Survey Result on Directory Enquiry Services
2/2009	Fixed Mobile Number Portability (FMNP)
1/2009	Essential Government Announcement by Short Message Service
6/2008	Broadband Consumer Education Programme
5/2008	Implementation of Unified Carrier Licence
4/2008	Implementation of the Unsolicited Electronic Messages Ordinance
3/2008	Publication of Performance Pledges by Broadband Internet Service Providers
2/2008	An Update on Digital Terrestrial Television (DTT)
1/2008	Consultations on the Unified Carrier Licence
5/2007	Unsolicited Electronic Messages ("UEM") Ordinance
4/2007	Survey on Residential Broadband Internet Access Services
3/2007	Consultation on Digital Broadcasting: Mobile Television and Related Issues
2/2007	Review of Regulatory Framework for Universal Service Arrangements
1/2007	Consultation on The Way Forward for Competition Policy in HK
6/2006	Mobile Network Coverage Survey
5/2006	The Proposed Deregulation for Fixed-Mobile Convergence (FMC)
4/2006	Briefing on High Definition TV (Chinese Version Only)
3/2006	Stay in Touch in Country Parks
2/2006	An Introduction to 3G Services (Chinese Version Only)
1/2006	Consumer Education on Subscription to Fixed-line Telecommunications Services
5/2005	IP Telephony Services: Measures on Consumer Protection
4/2005	Introduction of High Definition TV Services in Hong Kong
3/2005	Report on Mis-selling of Fixed-line Telecommunications Services to Consumers in Hong Kong
2/2005	Development of the Quality of Service("QoS") Regulatory Framework
1/2005	Result of Consultation and "STEPS" to Contain the Problem of Unsolicited Electronic Messages
5/2004	Review of Type II Interconnection Policy
4/2004	Provision of Connecting Tone in the Public Telecommunications Networks
3/2004	Proposals to Contain the Problem of Unsolicited Electronic Messages (Consultation Paper)
2/2004	Short Codes for Value-Added Short Message Service (SMS) and Multi-Media Messaging Service (MMS)
1/2004	有 關 垃 圾 傳 真 的 監 管 及 跟 進 情 況 (Chinese Version Only)
7/2003	短 程 手 提 無 線 電 對 講 機 的 技 術 規 格 及 規 管 (Chinese Version Only)
6/2003	發 聲 電 郵 服 務 (Chinese Version Only)
5/2003	有 關 電 訊 條 例 就 固 定 電 訊 網 絡 服 務 營 辦 商 之 要 求 查 詢 (Chinese Version Only)
4/2003	採 用 RJ 插 頭 及 插 座 (Chinese Version Only)
3/2003	實 施「準 確 按 時 計 帳 計 劃」的 簡 報 (Chinese Version Only)
2/2003	向 消 費 者 提 供 手 提 流 動 電 話 輻 射 安 全 資 料 的 計 劃 (Chinese Version Only)
1/2003	公 布 消 費 者 投 訴 電 訊 營 辦 商 的 數 字 (Chinese Version Only)
4/2001	跨 網 短 訊 服 務 實 務 守 則 (Chinese Version Only)
3/2001	開 放 對 外 電 訊 市 場 的 現 況 及 益 處 (Chinese Version Only)
2/2001	有 關 香 港 公 共 電 訊 服 務 按 時 計 帳 準 確 性 計 劃 及 措 施 的 工 作 進 度 (Chinese Version Only)
1/2001	為 長 者 及 殘 疾 人 士 提 供 電 訊 服 務 的 實 務 守 則 (VI) (Chinese Version Only)
10/2000	香 港 公 共 電 訊 服 務 按 時 計 帳 系 統 批 核 計 劃 (Chinese Version Only)
9/2000	為 長 者 及 殘 疾 人 士 提 供 電 訊 服 務 的 實 務 守 則 (V) (Chinese Version Only)
8/2000	就 第 三 代 流 動 服 務 發 牌 諮 詢 業 界 的 進 度 報 告 (Chinese Version Only)
7/2000	有 關 香 港 公 共 電 訊 服 務 按 時 計 帳 準 確 性 的 諮 詢 文 件 (Chinese Version Only)
6/2000	無 線 應 用 協 定 (WAP) 服 務 (Chinese Version Only)
5/2000	為 長 者 及 殘 疾 人 士 提 供 電 話 服 務 的 實 務 守 則 (Chinese Version Only)
4/2000	檢 討 公 共 非 專 利 電 訊 服 務 費 的 計 算 方 法 (Chinese Version Only)
3/2000	消 費 者 教 育 工 作 小 組 的 未 來 路 向 (Chinese Version Only)
2/2000	消 費 者 使 用 互 聯 網 應 關 注 的 問 題 (Chinese Version Only)
1/2000	政 府 發 出 營 辦 本 地 及 對 外 固 定 電 訊 網 絡 服 務 新 牌 照 對 社 會 及 消 費 者 的 裨 益 (Chinese Version Only)
12/1999	Public Non-Exclusive Telecommunications Service (PNETS) Charge and its Impact on Consumers
11/1999	Mobile Phone Immobilisers
10/1999	處 理 電 訊 服 務 客 戶 的 按 金 和 預 繳 費 用 業 務 守 則 (Chinese Version Only)
9/1999	Hawking Activities of Telecommunications Operators
8/1999	香 港 流 動 電 話 服 務 的 發 展 及 第 三 代 流 動 電 話 的 簡 介 (Chinese Version Only)
7/1999	濫 發 電 子 郵 件 的 處 理 (III) (Chinese Version Only)
6/1999	The May 1999 Policy Decision on the Liberalisation of the Telecommunications Facilities Market - Briefing on Consumer-related Issues
5/1999	Code of Practice on the Provision of Telephony Services for People with a Disability and the Elderly
4/1999	Monitoring Advertisements in a Competitive Environment
3/1999	Consumer Information Leaflet on Mobile Number Portability
2/1999	Report of Progress and Readiness of Year 2000 Compliance of Public Telecommunications Services Operators
1/1999	Treatment of Junk E-mail (II)
10/1998	Report on Handling of Dispute on Charges for Unauthorised Long Distance Calls
9/1998	Treatment of Junk E-mail
8/1998	Telecom Equipment Certification and Labelling Requirement
7/1998	Code of Practice on the Provision of Telecommunications Services for People with a Disability and the Elderly
6/1998	Review on Calling Number Display Service and Calling Name Display Service
5/1998	Customers' Liability for Unauthorised Long Distance Calls
4/1998	Report on Year 2000 Compliance by Public Telecommunications Service Operators
3/1998	The Termination of the Exclusive Franchise for the External Telecommunications Services and its Effects on Telecommunications Users and Consumers
2/1998	The Provision of Telecommunications Services to the Disabled and Elderly Citizens
1/1998	Programme on Teaching Kit Production (Chinese Version Only)
16/1997	Mobile Tunnel Services in Road Tunnel and Shopping Arcades (Chinese Version Only)
15/1997	Adoption of "112" as an Addition Emergency Code in Hong Kong (Chinese Version Only)
14/1997	Treatment of Junk Fax (IV)
13/1997	Whether or Not to Provide Mobile Telecommunications Services Operators with Guidelines for Verifying Documentary Identification of Customers' Addresses (II) (Chinese Version Only)
12/1997	Information Infrastructure Services Serving the Hong Kong Community
11/1997	Should a Code of Practice on Verification of Customers' Address be issued to Mobile Service Operators?
10/1997	Bundling Packages Involving Telecommunications Services (Chinese Version Only)
9/1997	Number Portability for Mobile Services in Hong Kong (Chinese Version Only)
8/1997	Timed Payphone Local Calls (Chinese Version Only)
7/1997	Treatment of Junk Fax (III)
6/1997	Introduction of Name Display Service
5/1997	Summary Report & Working Programme of CEWG (Chinese Version Only)
4/1997	Customer Information (Chinese Version Only)
3/1997	Implementation of CND Service (Chinese Version Only)
2/1997	Private Payphone
1/1997	Treatment of Junk Fax II
20/1996	Advertisement on Services Pending the TA's Approval
19/1996	Summary of Comments and Views received from Industry and Interested Parties on the Consultative Paper on "SIM Lock"
18/1996	Treatment of Junk Fax
17/1996	Service Indicator for Horse Racing Information Services
16/1996	Meter Approval Scheme (Chinese Version Only)
15/1996	Consultative Paper on "SIM Lock" (Chinese Version Only)
14/1996	Pricing Structure of Local Payphone Services (Chinese Version Only)
13/1996	Revised Special Number Arrangements (Chinese Version Only)
12/1996	Meter Approval Scheme
11/1996	Telecommunications Users & Consumers Advisory Committee - Publicity Programme for Calling Number Display
10/1996	Review of Price Controls and Future Arrangements
9/1996	Review of the Pricing Structure of Local Fixed Telephone Services
8/1996	Maximising Consumption and Contribution of OFTA's Information
7/1996	Universal Service Arrangements
6/1996	Special Number Arrangements
5/1996	Consumer Council's Study Report on Achieving Competition in the Liberalised Telecommunications Market
4/1996	The Need for a Standardised Card Payment System for Payphones
3/1996	The Concept of Universal Service Obligation
2/1996	PNETS Interconnection Charge Review Project Overview
1/1996	Publication of Market Information