Service Requirements/Consumer Interests - Mixed Services/Others

Date Ref. No. Title
11 Oct 2011 CoP-02/2011 Code of Practice in Relation to Billing Information and Payment Collection for Telecommunications Services PDF format - best viewed with the latest version of Acrobat reader
2 Feb 2010 CoP-01/2010 Code of Practice for Communications Service Contracts PDF format - best viewed with the latest version of Acrobat reader
26 Nov 2007 CoP-01/2007 Code of Practice on Sending Commercial Electronic Messages under the Unsolicited Electronic Messages Ordinance (Cap. 593) PDF format - best viewed with the latest version of Acrobat reader
5 Jun 2006 CoP-03/2006 This document has been withdrawn by OFTA from 22 Dec 2007.
12 Nov 2004 CoP-02/2004 This document has been superseded by CoP-01/2010
17 Jun 2002 CoP-03/2002 Code of Practice on Protection of Customer Information for Fixed and Mobile Service Operators PDF format - best viewed with the latest version of Acrobat reader
26 Apr 2001 CoP-02/2001 Code of Practice on the Handling of Customers' Deposits and Prepayments of Charges PDF format - best viewed with the latest version of Acrobat reader