Performance Pledges of Mobile Broadband Services

The following mobile network operators (MNOs) have published performance pledges for their mobile broadband services. Consumers may access the websites of these MNOs to obtain the information via the following links:

The performance pledges do not represent service “guarantees” of the MNOs. They are intended to give consumers an indication of the normal service quality level of the MNOs concerned. 

Actual performance statistics of the MNOs against the pledges will be published by the MNOs at their respective websites within one month after the end of each quarter.

The performance pledges and the actual performance statistics are information published by the MNOs. Each MNO is held fully responsible for the veracity of the information it publishes. 

Related documents  

Date Title Document
12 Mar 2010 Publication of Performance Pledges of Mobile Broadband Services by Mobile Network Operators TA Statement PDF format - best viewed with the latest version of Acrobat reader