Additional Email Storage Charge

Different Internet Service Providers (ISPs) adopt different e-mail storage policies. Some ISPs receive all incoming e-mails for their users and charge for additional email storage. But some ISPs would block incoming emails when a mailbox has reached its storage capacity. It is therefore advisable for Internet users to be cautious while using email service, such as understanding the policies of their ISPs and keeping a routine check on the storage of their mailbox. Please refer to the consumer advice on this subject on our web site by clicking into http://www.ofta.gov.hk/en/c_alert/email_charge.pdf for more details.