1 Flash version
2 PDF version - Chapter by chapter Note: Downloading of the PDF files for viewing and printing can be done through the use of the Adobe Acrobat Reader and the "Asian Font Pack (Traditional Chinese)" software which is available for free at the web site of Adobe Systems Incorporated.
	Chapter 1 :	United in the Quest for Excellence
	Chapter 2 :	Director-General's Statement
	Chapter 3 :	Highlights of the Year
	Chapter 4 :	A Market Thriving on Technological Innovations
	Chapter 5 :	Reaping the Benefits of An Open External Telecommunications Market
	Chapter 6 :	Safeguarding Fair and Effective Competition
	Chapter 7 :	Putting the Consumer First
	Chapter 8 :	Ensuring Technical Excellence
	Chapter 9 :	The International and the Public Arena
	Chapter 10 :	Serving, Improving and Achieving
	Chapter 11 :	Financial Results
	Chapter 12 :	Appendices
3 PDF version - Full Report with search function