Application Form for Registration onto the Do-not-call Registers (for numbers that cannot be registered via the registration hotline)

 

If registration of your fixed line, mobile or personal number to the Do-not-call Registers cannot be done via the registration hotline 1835 000   (e.g. fixed line number that does not support tone dialling, mobile number that cannot show correct outgoing CLI, etc), you can use this "Application Form for Registration onto the Do-not-call Registers" PDF format - best viewed with the latest version of Acrobat reader to register up to 5 numbers.

Please fill in and sign the application form, and return it together with a copy of the telephone bill(s) issued within 6 months or other documentary proof issued by the relevant telecommunication service operator(s) to OFTA in one of the following ways:

  • By fax to (852) 3155 0976;
  • By scanning the relevant documents and email to
    ; or
  • By post to:
    The Do-not-call Registers Administrator
    Office of the Telecommunications Authority
    29/F, Wu Chung House,
    213 Queen's Road East, Wan Chai, Hong Kong

Please note that number(s) not supported by documentary proof will not be registered.

All personal data and documents (including telephone bills or other documentary proof) supplied by you will only be used in processing or taking follow-up actions of this application. The same may be transferred to parties such as government departments or other organisations which are involved in processing the application. OFTA will only keep your personal data and documents for the above mentioned purposes.

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